FAQ

• Q1: Are you a factory or a trading company?

  A: We are a Factory with more than 20 years experience.

• Q2: Can we buy some samples for testing?

  A: Yes, we offer samples for testing.

• Q3: How can you guarantee quality?

  A:

  • Always a pre-production sample before mass production;
  • Always final Inspection before shipment;
  • A dedicated RMA team provides free failure analysis (FA) to promptly address and resolve any quality concerns, mitigating risks at the earliest stage.

• Q4: How can I trust you?

  A:

  • We would be delighted to welcome you for an in-person meeting with our team—there's no better way to build trust than through face-to-face interaction. If now isn’t a convenient time, we are equally happy to arrange a video conference to begin establishing a trusted partnership.
  • Our team specializes in emergency rescue and intelligent personal protective equipment. The founders and key members have extensive industry experience and a proven track record of successful collaborations with several first-tier customers.

• Q5: Can we put our logos or designs on your package?

  A: Yes, we can. OEM and ODM services are welcome.

• Q6: What is your payment term in your company?

  A: T/T, L/C, D/P are supported.